After hours and urgent medical centres
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Virtual doctor services
Virtual doctor services often have appointments available on the same day. You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in.
These appointments usually take place through a video app or a phone call. There will be a cost.
Contact
For general enquiries, call 07 306 0999
Postal address:
Whakatāne Hospital
PO Box 241
Whakatāne
Bay of Plenty 3158
Visiting hours
Whakatāne Hospital visiting hours are 8am to 8pm, everyday. Most patients can have up to 2 visitors at a time.
How to get to Whakatāne Hospital
The main entrance to Whakatāne Hospital is on Garaway Street.
Whakatāne Hospital
Corner Stewart Street and Garaway Street
Whakatāne
Bay of Plenty 3120
By bus
Baybus has a bus service that arrives and departs right out outside our hospital on Stewart Street.
National Travel Assistance
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
Parking
Car parks
There is parking at the main entrance and throughout the campus. The main entrance also has mobility parking.
Bicycle parks
There are bicycle parks at the main hospital entrance on Garaway Street and throughout the campus.
Whakatāne Hospital map
Facilities
Cafeteria
Chapel and chaplain
The chapel is a quiet place for prayer, meditation or reflection. It is on the ground floor of the hospital.
The chaplain offers spiritual guidance and pastoral care and can affirm the culture of each person. They can be contacted any time through a staff member.
Accomodation
Te Takapū ō Hineahuone Community House is a 4 bedroom house. It is available for whānau use if a whānau member is in hospital.
To book, contact Pou Kōkiri staff on:
- Phone: 07 306 0999 (extension 4640).
Patient and visitor information
You can send a message to an inpatient at Tauranga Hospital by completing our online form.
Send a patient a message — Hauora a Toi Bay of Plenty
We offer interpreters in many languages, including sign language. Let the staff know in advance if you need an interpreter for an outpatient or day stay appointment.
You can send mail and flowers directly to the wards throughout the day. To deliver stamped mail, post in the mailbox at the main entrance or hand it to a staff member.
We sell the New Zealand Herald and local newspapers.
Pou Kōkiri are the front line of Māori Health Gains and Development staff that provide hospital and community-based services from Tauranga Hospital and Te Whatumauri Hauora (Whakatāne Hospital). Pou Kōkiri is a service that supports Māori language, customs and practice and advocates cultural needs.
To contact Pou Kōkiri staff:
- phone: 07 306 0999 (extension 4640)
We offer interpreters in many languages, including sign language. Let the staff know in advance if you need an interpreter for an outpatient or day stay appointment.
All of our hospital grounds are smoke and vape free. If you are a patient we encourage you to discuss quitting smoking with your doctor or nurse. They can refer you to Hāpainga, our local stop smoking service. To contact Hāpainga, call 0800 427 246
The mobile DVD service visits the wards daily and DVDs and portable DVD machines are available for hire.