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In a crisis

If you, or someone you know, needs immediate help you can either:

Contact

For general enquiries, call 09 815 5860

Reception hours: 8am to 4:30pm Monday to Friday

Postal address:

Mason Clinic Regional Forensic Psychiatry Services
Private Bag 19986
Auckland 1746

Patient clinical record requests

Visiting hours

Each of our inpatient units have different visiting hours. Contact the unit directly for information.

How to get to Mason Clinic

Mason Clinic is at:

UNITEC Gate 2
81A Carrington Road
Point Chevalier
Auckland 1025

Public transport

Mason Clinic is easily accessible by public transport, including the Outer Link bus service, by Point Chevalier and Carrington Road.

Auckland Transportexternal link

Parking

Visitor parking is free and available onsite. Car parks are not designated.

Entry and exit points are controlled by barrier arms. Push the telecom button so that security can let you on and off site.

Mason Clinic map

Departments and services

We provide all inpatient care for people needing secure forensic services, follow up in the community as needed, and provide assistance to the broader mental health services regarding issues of risk and treatment.

The Auckland Regional Forensic Psychiatry Service is made up of different sub-service and specialist service areas, each with unique models of care that operate alongside our broader service wide framework. These are:

  • Court Liaison Service
  • Prison Mental Health Services
  • Inpatient Services
  • Forensic Community Reintegration Service (FCRS)
  • Intellectual Disability Services
  • Tari Kaupapa Māori
  • Pacific People Services.

These subservices form an overall pathway of recovery through:

  • shared values
  • core documentation
  • agreed milestones
  • a coordinated and integrated managed care programme.

Feedback

How was the care you or your whānau received by our healthcare providers in North and West Auckland (Health NZ Waitematā)? We welcome feedback, compliments or complaints to help us get things right.

Auckland (North and West) feedback

Talk with the staff caring for you or ask to speak with a manager in that area if you have a problem you want sorted straight away.