Urgent mental health and addiction care

If this is an emergency or someone is at risk of injury call 111.

If you need to talk to someone, call your local hospital mental health crisis team on 09 261 3700

For after hours:

  • phone 0800 775 222 — speak to a mental health nurse
  • phone 0800 234 432 — Peer TALK will connect you with a trained peer support worker
  • phone 0800 376 633 — Youthline if you are under 18 years of age
  • phone or text 1737 for other mental health and addictions phone line support options.

Acute and hospital mental health services

Tiaho Mai (Adult Mental Health - Inpatient Unit)

Tiaho Mai is a residential unit, supporting people with mental health problems during a crisis. We provide care for people from Otahuhu to Mercer, coast to coast including Kaiaua and Port Waikato.

Tiaho Mai

Tamaki Oranga (Mental Health Regional)

Tamaki Oranga is an inpatient recovery centre for men with mental health issues that have not been addressed by other mental health services.

Tamaki Oranga

Koropiko (Mental Health Services for Older People)

Specialist inpatient and community service for older people (over 65 years) living with significant mental health or cognitive decline.

Koropiko

Intake and Acute Assessment

If you are feeling anxious, down, not sleeping or generally just not feeling yourself please visit your GP. All referrals are sent through Intake and Acute Assessment team.

Adult mental health

Community Mental Health Teams

Community Mental Health team

Specialist community health teams support patients and their whanau by providing healthcare close to where patients live. There are 5 teams consisting of District Nurses, Allied Health Clinicians, Needs Assessors and Community Health Assistants.

Community mental health teams

Faletoa (Pacific Mental Health Liaison)

Faletoa (meaning house of courage) is a team of mental health workers skilled in helping Pacific people with mental health problems.

Faletoa

Taunaki and Te Puawaitanga (Child and Adolescent Mental Health)

Taunaki and Te Puawaitanga provide support to young people aged 4-18 years and their families.

child and adolescent mental health

Whakatupu Ora (Infant Mental Health)

Whakatupu Ora is a support families with a infant or toddlers under age of 4 displaying emotional or behavioural difficulties.

https://www.healthpoint.co.nz/public/psychiatry/whakatupu-ora-infant-mental-health-counties/

Intensive Community Team

Provide assertive community outreach to people with more complex mental health needs.

Intensive Community Team

Maternal Mental Health Service

This service provides mental health support for women during their pregnancy or up to a year after having a baby.

Maternal mental health

Early Psychosis Intervention Team (EPIT)

EPIT works alongside primary healthcare providers and other community based mental health services to provide general and specialist knowledge in early psychosis.

EPIT

Regional Dual Disability Service

This service provides support for people with intellectual disability who also have significant mental health concerns. We serve people across Auckland and Northland regions.

Regional dual disability service

Feedback

We welcome feedback (compliments, suggestions, enquiries, or complaints) from patients and whānau to help us improve our services.

To give feedback:

You can also send a letter to:

Feedback Central
Health New Zealand | Te Whatu Ora
Private Bag 93311
Auckland 1640

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.

Feedback form