More information about making a smoking or vaping complaint


Use the Make a smoking or vaping complaint form to make a complaint under Smokefree Environments and Regulated Products Act 1990.

Make a smoking or vaping complaint form


Where to go to complain about other concerns

Refer to this table if you have a complaint that does not fall under the Smokefree Environments and Regulated Products Act.

Question or concern Contact
Nitrous oxide (also known as cream chargers, NOS, and nangs).

Email the Ministry of Health:
askmedsafe@health.govt.nz

Smoking inside or outside a shared residential property. Contact the property manager, body corporate or landlord
The location of a new specialist vape retailer. Email the Ministry of Health:
vapingandsmoking@health.govt.nz
Smoking or vaping in a public, outdoor space.

Contact the relevant local authority.
List of councils that have a Smokefree outdoor policy